Matching the Right maid

with care & trust

We excel in connecting you with the perfect helper to meet your household needs.

Why Choose Us

replacement

We are experienced in Fast & Emergency Placements.

support

Providing support, counselling and additional training.

training

Our in-house training help them adapt to Singapore’s culture & way of life.

replacement

We are experienced in Fast & Emergency Placements.

support

Providing support, counselling and additional training .

adaptation

Ensures every maid is well-adapted to Singapore’s lifestyle and work culture.

our Services

Migrant Domestic Worker

Our In-House Training

Our Friendly Transporter

Our
4-steps hiring process

We aim to be the most trusted and efficient maid agency, recognized for excellence in domestic staffing services.

selection

You select a suitable candidate from the biodatas filtered by our team.

Paperwork

Before flying into Singapore, our overseas training centers will ensure to train your helper based on your needs.

Training

You select a suitable candidate from the biodatas filtered by our team.

Deployment

When helper arrives, we will handover your helper to you after the completion of the necessary paperwork.

Testimonials

Voices That Stick: Real Talk from Real Clients

They really understood my requests and took the time to talk through my concerns! They have solid expertise and resources, and their kindness made the whole experience so pleasant! 👍 Highly recommend 😍

Be Happy
Be Happy

Singapore

Had a wonderful experience with Urban Care Employment Agency! They were instrumental in helping me find the perfect helper for my family. Their recommendations were spot on, and they guided me through the entire hiring process, making it completely stress-free. I am so happy with the service I received. A special thank you to Shalenny for her personalized and attentive support!

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Anne Anne

Singapore

Best experience ever! Highly recommend.

Livia Weng
Livia Weng

Stirling Road, Signapore

Wonderful service and highly recommended!

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L L

Jurong East, Singapore

Need Help?

FAQs

Questions? We've Got You Covered!

All Singapore citizens, Permanent Residents and expatriates (holding valid employment or work passes), having a valid reason to employ a Migrant Domestic Worker (MDW) at their residence, are eligible to apply but subject to MOM approval. For expatriate employers, they have to declare that their family members are living with them upon application.

For employers who engage a maid to look after an elderly at least the age of 67, a person with disabilities, or a child under the age of 16, the subsidized levy is $60 per month. (Daily: $1.98)

*Please note levy concessions has a cap of 2 helpers per household.
Each levy for each helper is based on 1 eligible person in the household.

You can also waive your maid’s (MDW) levy if she:

  • is on overseas leave for at least 7 consecutive days, capped at 60 calendar days per calendar year.
  • is on hospitalisation leave issued by Singapore hospitals, capped at 60 calendar days per calendar year.
  • is under police custody or is housed at the embassy.
  • Passed away.

It typically takes between two to four weeks for the shortlisted candidate to arrive in Singapore if she has a valid passport, complete set of documents and the application is for a straightforward case (as opposed to for example, a sponsor case).  Upon her arrival in Singapore, it takes another 3 days for her to pass her medical checkup and attend the mandatory Settling-In Programme before the handover to you.

Our after-sales support ensures that both employers and maids are satisfied. We provide ongoing guidance, conflict resolution, and any necessary re-matching to guarantee a successful long-term placement.

According to MOM’s regulations, the employer must ensure the maid:

  • has at least one rest day each month that cannot be compensated away.
  • has one rest day per week for the other weeks in the month for which she may be paid salary in-lieu
  • has adequate rest and is provided with adequate food and acceptable accommodation (consists adequate shelter, basic amenities, sufficient ventilation, safety, modesty, space and privacy)
  • receives any medical care needed, including hospitalization and six-monthly medical examinations
  • is paid her salary every month, no later than 7 days after the last day of the salary period (not to exceed 1 month)
  • is repatriated home with a passage paid by the employer, after giving her reasonable notice and paying her any outstanding salary

About Us

We aim to be the most trusted and efficient maid agency, recognized for excellence in domestic staffing services.

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